or iPod not recognized in iTunes for Windows - Apple Support Failing that try a full tear down and rebuild of iTunes as set out in Troubleshooting issues with iTunes for Windows updates. ， then Close and exit Device Manager Or try iPhone， Portable Devices or Other Devices or as an MTB USB Device. Right-click and select Update Driver Software... Click Browse my computer for driver software Browse to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers or C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers Click Let me pick from a list of device drivers on my computer Click Apple Mobile Device USB Driver Click Next， Posted on Jan 21， 2016 7:38 PM Try the following: Open Control Panel Device Manager Plug in your device Locate Universal Serial Bus Controllers Apple Mobile Device USB Driver. It is also possible the device may show under Imaging Devices。

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