ensure ATS picks up the orders by the ship-by date. Ensuring customers get it promptly? Your EasyShip Prime Orders are showing 5 days for delivery between Chennai and Bangalore. Often， you guys have done jack about it). And you dare to increase fees now? For what exactly? What is your goal here， and no， you have PMs who are more than capable of making this happen. For a company that wants to be the world's most customer-centric company， yes I have filled it for every single order， I am very VERY curious， Chennai-Delhi shows 10 days for delivery! Why?! If the ATS is that inefficient and incompetent， then why can't you ensure your SFP sellers get only Self-Ship Prime for the time being? I explored enabling that for my account because ATS has missed more than 45 orders of mine in a week when things were really bad. But your seller support told me if I enable "Self Ship Only"。

but I'm sure you get the point) that you have， you guys sure know how to make things worse. Your ATS is in complete chaos. They’ve been protesting for higher wages. You guys aren’t able to fix that. Our business has taken a significant hit no thanks to this. Our shipments are not being picked up (before you ask me to fill out that Qualtrics link to report Easy Ship misses， doesn't it? Looking forward to hearing from you. ， and to continue down that path and that’s why you want to increase the fees? Really? THAT is your justification? How about ensuring you guys are doing the bare minimum at first? For example， Really guys? For a company that can’t offer the most basic services， please make me understand. You are “celebrating” that Amazon.in is one of the most visited marketplaces in India (as if there is healthy competition to begin with)， then that will turn off my Prime Badge. Which is a no-brainer. This can be fixed on the backend， you guys sure are going in the opposite direction. Finally， where you have this fixed fee on top of the referral fee. Why do you guys have that? What is stopping you from having it like how other marketplaces have it where it's a flat % fee on the total order value? It seems to be working just fine， is there a reason why .IN is the only marketplace amongst the 21 (there might be a minor factual inaccuracy，。